Your satisfaction is important to us!
Our 100% MapChick guarantee
- If we print a new map within 30 days of your order we will replace your map for just the cost of shipping.
- Join our mailing list, follow us on facebook or twitter to know when new maps will be published.
- If you receive a map that is damaged, please let us know and we will replace it at no charge.
- You’re map doesn’t meet your expectations or maybe you ordered the wrong map for where you are staying? Return it for a refund or let us know if you’d like to exchange your map for a different one.
- A lot of work goes into these maps and guides, and nothing pleases us more than to hear about your travel experiences.
Please let us know what you think of your maps, plus any information that could help your fellow travelers (new, or closed, restaurants; fun events; great tours; etc.).
We also love those photos of our map family using the maps during their travels—please keep those coming.
If you must return a map, here’s our address:
MapChick Maps & Travel Guides
9689 NW 47th Court
Polk City, IA 50225